A Prescription for Middleware Woes

May 24, 2013
Amy Lowe
A Prescription for Middleware Woes

Tom Barton, Head of Integration Services and Global Enterprise Architect at Novartis, presented an “End-User Case Study: Using iPaaS to Expand Integration Capabilities — Lowering Costs and Complexity Through Retirement and Consolidation” at Gartner’s Application, Architecture, Development and Integration (AADI) conference last week in London. Here’s a quick recap.

In 2012, Tom Barton was looking for a remedy.

The enterprise middleware solutions Novartis had in place were not meeting the organization’s integration needs. They were in limited use, with only a dozen or so interfaces that cost over $50K each to maintain. Integration and maintenance of these interfaces took too long and was too expensive, even with the use of offshore partners.

Novartis also used a specialty middleware solution and maintained 120 interfaces, which was expensive and time-consuming. As part of an aging infrastructure, this solution also no longer met their cloud-enabled enterprise needs.

Barton’s objectives in finding a new solution were to meet their current integration needs, to be flexible and support cloud and mobile, to lower costs, and to speed development. He consulted with Gartner analysts to learn more, and determined that integration platform as a service (iPaaS) was the ideal choice given that it is flexible, agile, offers role-based administration, is good for A2A and B2B integrations, is an excellent choice for cloud, and helps lower costs.

Barton compiled a list of options and then evaluated five different solutions. He chose to do a proof of concept (POC) with Boomi — to update profile data Salesforce.com with internal Novartis data.

The project took 25 hours to complete, and the difficulty factor was low. Combining Boomi licensing fees and estimated labor costs, the integration cost savings was $18,275 over his traditional middleware approach.

Novartis benefits overall too, as this approach matches best-in-class middleware and service-oriented architecture (SOA), and grows as their business grows. Boomi can be deployed anywhere around the globe, even with outsourced or near-shore vendors.

In closing, Barton’s final question to the audience was “If you were building your business today, what would you do?”

About the Author

Amy Lowe leads go-to-market campaigns for Boomi's strategic partner ecosystems.