Australia and New Zealand Organisations Struggle to Connect: Survey

February 7, 2018
Australia and New Zealand Organisations Struggle to Connect: Survey


Vanson Bourne research for Dell Boomi indicates appetite for integration in the region, with an uptick in iPaaS strategies

Sydney, Australia – February 7, 2018 – While the market for integration Platform as a Service (iPaaS) is expected to expand significantly over the next decade, new research conducted by Vanson Bourne finds that half of Australian and New Zealand (A/NZ) organisations are struggling to become more connected.

The global iPaaS market will reach US$2.71 billion by 2025,  predicts Grand View Research. Growth will be fastest in the Asia Pacific region, which is expected to expand at an compound annual growth rate of 25 per cent between 2017 and 2025.

Despite this adoption uptick, Vanson Bourne’s survey into ‘The Connected Business’, commissioned by Dell Boomi

(Boomi), indicates that 91 per cent of IT decision-makers in A/NZ recognise the need to improve connectivity within their organisations. Fully half (50 per cent) admit their organisations are having trouble doing so.

The vast majority (89 per cent) of respondents have faced drawbacks as a result of poor integration. The top three concerns flagged are: unreliable applications (cited by 34 per cent), financial loss and efficiency downturns (33 per cent), and poor workflow efficiency (26 per cent). Of concern: over half (59 per cent) of respondents admit their organisations have missed opportunities as a result of poor integration, while 17 per cent believe they may have done so unknowingly.

“Australian and New Zealand-based organisations understand the importance of integration, however traditional strategies for connecting systems have been unable to deliver on the needs of today’s digital operations,” said Nicholas Lambrou, Managing Director of A/NZ at Dell Boomi.

“The organisations we speak with have already made significant progress with their cloud transformations, and require greater versatility than on-premises, API-only-based integrations can provide," Lambrou added. "This is fueling the adoption of iPaaS, which aligns to the scalable, best-of-breed and low-maintenance cloud-based environments through which modern businesses operate.”

In fact, more than half (55 per cent) of organisations in A/NZ have already completely adopted iPaaS. About a third (34 per cent) are in the process, while 9 per cent intend to do so within the next 12 months. While zero participants do not plan to adopt iPaaS, 2 per cent say they're not aware of the solution.

“Use cases for iPaaS are very diverse due to its ability to mould to the unique requirements of organisations across a wide range of industries,” Lambrou said. “The most common reasons companies in our region are using or looking at implementing iPaaS is for its master data-management capabilities for enhanced decision-making, and low-code design for ease of use.”

Presently, 89 per cent of A/NZ organisations are using master data management (MDM) to help them in the use and management of data. Increasing data accuracy and consistency (cited by 55 per cent), more effective data analysis (43 per cent), and increasing the usability and application of data (40 per cent) are among the top ways in which IT decision makers think MDM solutions could help their organisations.

Meanwhile, all respondents agree that using a low-code solution to build applications is beneficial. The top reasons are ease of application maintenance (cited by 49 per cent), increased collaboration by developers (49 per cent), and accelerated time-to-market (33 per cent).

“Through the correct approach to integration, organisations are able to create connected business to boost productivity, data accessibility and workflow processes in order to influence profitability within a more robust environment,” said Lambrou.

About Dell Boomi

Dell Boomi (Boomi), an independent business unit of Dell, is the leading provider of cloud integration and workflow automation software to build The Connected Business. Boomi helps more than 6,700 organisations accelerate business agility by connecting data and applications to run faster and smarter. Visit for more information.

© 2018 Boomi Inc.  Dell, Boomi, and Dell Boomi are trademarks of Dell Inc. or its subsidiaries. Other names or marks may be the trademarks of their respective owners.

Contact: Nermin Bajric

Watterson for Dell Boomi

+61 2 9929 7533

Special note:

Statements in this material that relate to future results, future hiring, and future events or investment are forward-looking statements and are based on Boomi’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “confidence,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Actual results, hiring, customer trends, and events in future periods may differ materially from those expressed or implied by these forward-looking statements because of a number of risks, uncertainties and other factors, including the challenge of finding and onboarding new personnel, marketplace trends, ongoing management attention to the market, the uncertainties associated with technology changes and the development and release of new technology.  Dell Boomi and Dell Technologies assume no obligation to update any such forward-looking statements.

About the Author

Emma McCulloch is senior manager, global PR for Boomi.